Academic Counselor B2C

Connect with prospective students and working professionals through calls, WhatsApp, and other communication channels.

Understand candidates' educational background, career goals, and learning requirements.

Provide personalized counseling and recommend suitable courses or career programs.

Follow up with leads regularly and maintain strong candidate relationships.

Convert qualified leads into successful enrollments.

Handle candidate queries related to courses, fees, eligibility, and career opportunities.

Maintain accurate records of conversations, follow-ups, and conversions in the CRM/ATS.

Achieve daily, weekly, and monthly counseling and sales targets.

Work closely with the internal sales and academic teams to ensure a smooth enrollment journey.