Customer Care Executive

WoodRock Infotech Pvt LtdBpo And Customer Support
Job TypeOffice
CTC₹150K - 200K/year
LocationLucknow, Uttar Pradesh
Openings100 Openings
Posted2 months ago
#HiringActivily
#TopOpportunity

Roles & Responsibilities:

Job Description

We are looking for a customer-focused Customer Support Executive to handle customer queries, provide timely assistance, and ensure a positive customer experience.

Roles & Responsibilities

Handle customer queries through calls, emails, and chat.

Resolve customer issues promptly and professionally.

Maintain accurate records of customer interactions.

Follow up with customers to ensure issue resolution.

Coordinate with internal teams when required.

Maintain a high level of customer satisfaction.

Requirements

Good verbal and written communication skills.

Customer-oriented approach and problem-solving ability.

Basic computer knowledge.

Ability to work independently and as part of a team.

Freshers can apply.

Educational Qualifications

BBABCA

Required Skills

Understanding Of Sales Strategies & Customer Behavior