
To identify the key challenges faced by banks in the last mile delivery logistics of e-commerce products.
To analyze the impact of these challenges on customer satisfaction and operational efficiency.
To propose strategies and solutions for banks to address the challenges in last mile delivery logistics in e-commerce.
Conduct a literature review on last mile delivery logistics, e-commerce, and the banking sector.
Analyze case studies and examples of banks facing challenges in last mile delivery logistics in e-commerce.
Interview industry experts and professionals to gather insights on the challenges and potential solutions.
Develop recommendations for banks to improve their last mile delivery logistics in e-commerce based on the research findings.