Developing Efficient Phone Banking Strategies for Customer Retention
iAaptha Techno Solutions LLPProject Objectives:
The main objective of this internship project is to improve customer retention by developing efficient phone banking strategies. Specifically, the project aims to achieve the following objectives
Analyze the current phone banking process and identify areas for improvement.
Project Tasks:
Develop measurement metrics to evaluate the success of the new phone banking strategies.
Tasks
To achieve the above objectives, the selected intern will be required to undertake the following tasks
Conduct research on phone banking strategies used in the banking industry.
