Discharge process is a key element in bringing patient satisfaction which is also an important indicator of Quality of Services The understanding of patient engagement from the point of admission to the time of discharge is important in streamlining the process of discharge. The patient discharge includes multiple elements starting from clinical administration, non clinical administration and also operations via third parties.
There could be multiple points of minor delays that mountain up to cause a bigger delay. However there are always mitigation prospects that need to be understood and effective action must be taken proactively to avoid such delays.
The purpose of this study is to identify impeding systematic delays in the patient discharge process, quantify the extent of the delays, and recommend performance improvement initiatives to expedite discharge turnaround times.
This project is to be conducted at a hospital set up in order to understand the intricacies and aspect of process related delays.
Identification of key factors that lead to a delay
Understanding the phases of discharge
Identify and interact with personals involved in the process of discharge
Gaining knowledge on the third party dependencies in the process
Understanding various timelines for different modes of payments for closing a discharge Your observation skills must be strong. Keep yourself up-to-date with the latest market trents and process improvements and use your understanding to identify gaps in the hospital. Ask question when needed.
Understanding of hospital and patient process
Knowhow of industry standards for time
Basic Statistics knowledge The project is to enable the student to get an overall understanding of operations in a hospital set up
The student must be able to provide a detailed project report involving the various aspects as defined in the charter
The student must also display some analytical skills for better understanding
Output expected out of Students at the end of Project : analysis of any burning issue in the hospital.
Reduce the TAT for Discharge
