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Enhancing Sales Performance of Senior Sales Executives in Telesales

AgrimCustomer Service
LocationRemote
#HiringActivily
#TopOpportunity

Project Objectives:

Analyze the role of senior sales executives in telesales operations by examining communication strategies, lead management, and customer engagement practices that influence sales performance.

Evaluate telesales processes such as lead generation, follow-up, and conversion techniques to understand factors affecting sales productivity and revenue growth.

Examine persuasive communication and negotiation techniques used by senior sales executives in handling customer interactions and objections effectively.

Assess the role of CRM systems and digital sales tools in improving lead tracking, customer relationship management, and telesales efficiency.

Investigate customer expectations and behavioral responses to telesales communication in service-oriented sales environments.

Project Tasks:

Research telesales operations, focusing on communication techniques, customer engagement, and sales management practices.

Analyze responsibilities of senior sales executives such as lead generation, client interaction, follow-up, and conversion activities.

Examine persuasive communication, objection handling, and negotiation techniques used during telesales interactions.

Evaluate CRM systems and digital tools used for customer tracking, sales monitoring, and performance management.

Conduct surveys or interviews to gather insights on customer expectations and telesales challenges.

Educational Qualifications

BBAMBAPGDM

Required Skills

Customer Relationship Management (Crm)Sales Performance AnalysisCrm ManagementCommunication & NegotiationTelesales & Lead Conversion