To measure the key performance indicators (KPIs) of telesales executives, including number of calls made, conversion rates, and revenue generated.
To assess the job satisfaction levels of telesales executives, including factors such as workload, work environment, and compensation.
To identify any correlations between telesales executives' performance and job satisfaction levels.
Conduct a literature review on telesales performance metrics and job satisfaction factors.
Design a survey to collect data on telesales executives' KPIs and job satisfaction levels.
Analyze the survey data to identify any patterns or correlations between performance and job satisfaction.
Prepare a report summarizing the findings and providing recommendations for improving telesales performance and job satisfaction.
