To research and identify a suitable CRM software solution for the MIS department aligned with organizational goals.
To design and customize the CRM system to meet specific MIS requirements such as data analysis and reporting.
To train and support MIS staff in effectively using the CRM system for better decision making.
To analyze existing data management and reporting processes within the MIS department.
To evaluate the impact of CRM implementation on data accuracy and accessibility.
To assess the role of CRM systems in improving operational efficiency and productivity.
To ensure seamless integration of the CRM system with existing business processes and tools.
To recommend best practices for maintaining and optimizing CRM usage in the organization.
Conduct a literature review on CRM systems and their role in decision making and MIS.
Analyze current data management systems and identify gaps in existing processes.
Research and select a suitable CRM software based on organizational needs.
Design and customize the CRM system for reporting, analytics, and integration.
Implement the CRM system and ensure proper data migration and setup.
Train MIS staff on using the CRM system effectively.
Monitor system performance and evaluate its impact on decision making and productivity.
Prepare a comprehensive report outlining implementation, findings, and recomm
