To evaluate the effectiveness of current training programs for Inside Sales Executive (Telesales) teams.
To identify the key skills and knowledge areas necessary for success in the Inside Sales Executive role.
To determine the correlation between training program participation and sales performance metrics such as conversion rates and revenue generated.
Conduct a literature review on best practices in training programs for Inside Sales Executives.
Design and administer surveys to Inside Sales Executives to gather feedback on current training programs.
Analyze sales performance data before and after training program participation to assess the impact on key metrics.
Prepare a report outlining recommendations for improving training programs and enhancing the performance of Inside Sales Executive teams.
